Return and Refund Policy
We value your satisfaction and aim to provide quality products. Please review our return and refund policy below.
1. Returns
As all products are made to order, we only accept returns for items that are defective or damaged upon arrival.
2. Refunds
If you receive a defective or damaged item, please contact us within 7 days of receipt with your order number and a description of the issue. Upon verification, we will issue a refund or replacement.
3. Exchanges
We do not offer exchanges due to the customized nature of our products.
4. Return Process
To initiate a return, please contact our customer service team at hello@holygrace.co with your order details and reason for the return.
At Holy Grace, each product is crafted on demand with love and purpose. This policy helps us reduce waste and focus on quality. Thank you for supporting mindful and faith-inspired creation.