Frequently Asked Questions

🧵 How are your products made?

Each Holy Grace piece is made especially for you after your order is placed.
This made-to-order approach means every product is unique — created with intention, care, and purpose.
It also allows us to reduce overproduction and honor more mindful, sustainable manufacturing.

🧶 What materials do you use?

We select only high-quality materials to ensure durability, comfort, and beauty.
Our apparel features premium fabrics like organic cotton and recycled polyester blends for a soft, lasting feel.
Accessories are crafted from eco-friendly canvas, ceramic, and other sustainable materials — designed to be both functional and meaningful.

⏱️ What is the estimated delivery time?

Because each product is made to order, please allow 2–5 business days for production.

Once shipped, estimated delivery times are:

  • United States: 3–7 business days
  • Canada & Europe: 5–10 business days
  • Rest of the world: 10–20 business days

You’ll receive a tracking number by email once your order is on its way, so you can follow it every step of the journey.

🌍 Do you offer international shipping?

Yes — Holy Grace now ships worldwide 🌎
Shipping costs and delivery times are automatically calculated at checkout based on your location.

Please note: international customers are responsible for any customs duties, VAT, or import taxes required by their country.

♻️ Why made-to-order?

We believe in slow, purposeful creation.
By producing each item after it’s ordered, we minimize waste and ensure that every piece is crafted with intention and care — just for you.
This allows us to focus on quality, sustainability, and a deeper connection with the meaning behind every design.

📦 What is your return policy?

Because our items are made-to-order, we accept returns or exchanges only for defective or damaged products.
If your order arrives with any issue, please contact us within 7 days of receiving it:
đź“© hello@holygrace.co

💳 What payment methods do you accept?

We accept various payment options, including major credit cards and other secure payment methods available in your region.

✨ Every order is more than a purchase — it’s part of a journey of grace, beauty, and faith.

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